Sunday, 5 August 2018

Care in Chaplaincy Practice and Service Delivery


Care in Chaplaincy Practice and Service Delivery 
The statement that all about chaplaincy is about care, is a fact and true with all intents and purposes; yet care is a complicated and pregnant word which makes its appropriation difficult for untrained professionals.
Providing chaplaincy care and service delivery is a complex, highly technical assignment or duty that only trained professionals and experts can handle it competently and confidently too.
Providing care and service delivery in chaplaincy practice has become a comprehensive and all-encompassing assignment and duty, for which only trained and equipped care-givers can attempt to offer with appreciable results.
Professional care providers will be expected to offer care services to:
1.     Grieving: people who are grieving because of;
a.     The sudden loss of their loved one to sudden death, loss of job, divorce, separation etc.
b.     Sudden deterioration of health.
c.      Sudden development of terminal illness.
d.     Sudden loss of valuables, money, properties etc.
e.     Huge financial indebtedness.
The care for this categories of grieving are not the same and they require different approaches. Only professionally trained and equipped care providers can understand the type of care to offer people who are grieving for different reasons.
This makes it mandatory for chaplains who are interested to become care providers or offer care services to people in need of such to be adequately trained and equipped for the assignment. Faking the practice and profession will be counterproductive.
2.     In providing chaplaincy care and service delivery to people, chaplains have the responsibility and mandate to pay particular attention to the sorrowful. This set of people may become sorrowful in life because of so many factors and such factor unleashes sorrows upon people stand as a negation of God’s principle to make people joyful.
It therefore becomes the responsibility of professional chaplains or care providers to tactfully and professionally intervene in the situation of those who are sorrowful, bringing them to a point of rejoicing in life. Our assignments as chaplains and care providers is to make life much better for those we are called to serve.
3.     Providing chaplaincy care an service delivery include paying close attention to people, things, situations and conditions working against the wholeness, wellness and wellbeing of people and the societies of our world.
It also entails having concern for the ways things are, the condition and situation the society is and better condition of the people of our world; striving therefore to bring a positive change to such conditions with the views of ensuring better living condition to the people by the care and services we offer as professional care providers or chaplains. Care is not as simple as it looks on the surface.
4.     In providing chaplaincy care and service delivery to people appropriately entails that the care provider or chaplain have some worry about what is happening in our societies and world, that he/she becomes worried about the condition of the society and the conditions of the generality of the people; such as wanton destruction of lives and properties, gruesome murders of innocent people, tyrannical rule, unholy spread of corruption and other societal vices.
With such worries, professional care providers and chaplains tactfully must come out with a solution based approached to the problems and help find the needed solutions to.
5.     Proper maintenance and upkeep. Care provision and service delivery in professional chaplaincy practice extends to cover proper maintenance and upkeep of the people we offer professional care as chaplains; this may be by advocating or seeking from governments, government agencies and well-meaning spirit gifted individuals or corporate entities, as chaplaincy profession is yet to benefit from government grants, allocations or sectoral budgets in Nigeria and continent of Africa.

6.     Treatment of those who need such services as professionals. Care provision and service delivery extends to cover professional activities of professional care providers, care givers and health care chaplains in offering chaplaincy care services to people who require such treatment and care giving activities.

Such people may be patients in the hospitals, in and out patients, people in the comfort of their homes, the older people or senior citizens, the terminally ill, the traumatized and the dying in the society.

NB: While medical professionals take responsibilities to provide needed care and treatment to patients in the health care sector with the intention of curing diseases that make life difficult for people and such care is terminated when there is no cure in sight or the progress of the patient begins to retard, professional chaplains offer chaplaincy care services even when there is no cure in sight or when it is certain death is very much approaching and sure.

Chaplains are mandated to provide needed care even at the end of life, and to make clients/patients as comfortable as possible. Professional chaplains are expected to extend such care to the relations of the clients/patients, even when such clients have gone to the world beyond.

Palliative care and hospice care service is very ideal in this situation. Care-giving is not as simple as it looks.

7.     The state of being cared for by others. Care provision in chaplaincy practice and services delivery extends to the state of being cared for by others. Chaplains have the responsibility of providing an enabling environment for people to be cared for by others.

8.     Object of watchful attention and anxiety. Care provision in chaplaincy practice and service delivery entails the object of watchful attention and anxiety. Professional chaplains who have been adequately prepared to offer care services to the general public will be able to pay watchful attention to the people who need such services.

They also have the professional mandate to find the needed solution based approached to those who have developed anxiety in life professionally.
In conclusion, I wish to state at this juncture that providing professional care and service delivery to the people in various societies of our world goes much deeper than can be phantom. All care providers and care-givers are called upon to rise up to their responsibilities as they begin to offer professional care services to the people in need of such.

Long live chaplaincy profession!
Long live professional chaplains!
Long live Association of professional chaplains!
Long live Federal Republic of Nigeria!
Chap. Prof. Mike-Jacobs
Professional Counselor, Clinical Spirituotherapist and
Certified Chaplaincy Educator in Private Practice

No comments:

Post a Comment